Terms & Conditions

Terms and Conditions

By visiting or shopping at this website, you accept the following terms and conditions:

Estimated shipping and delivery times

Estimated shipping times are located on each product page. Please note that these are only estimated shipping times and are subject to availability of products and/or manufacturer’s availability. If a product you have ordered is out of stock or on backorder, we will contact you with a new shipment date. At that time, you can decide to either keep the order as is, cancel the item, or cancel the entire order. We will do our best to keep you updated on issues that arise due to any back up in production. If there is a problem, we will alert you as soon as we are made aware that a problem exists. If you need to verify stock information and availability prior to placing your order, please contact customer service at info@maskboxbeauty.com.


We want you to be happy with your purchase! You cannot return your masks after they have been mailed, but we are happy to refund you if you are not happy with your products and/or cancel before our shipping date (every 5-8th of each month) if you request it in advance. Please email us at info@maskboxbeauty.com for more information.

Product variation

Sheet masks: Variation in products and ingredients are normal characteristics and produced by the various sheet mask distributors that we work with. Mask Box LLC assumes no liability whatsoever for the description, for variance, including in the ingredients, fit, allergies, and/or for a product not meeting with customer satisfaction.

Credit Cards: In the event of a disputed credit card charge, which is ultimately found to have been legitimate or which otherwise finds, in whole or in part, in favor of Mask Box LLC, the customer shall be responsible for all attorneys’ fees and costs borne by Mask Box LLC. The terms of any purchase from or dispute with Mask Box LLC shall be governed by California law, and any litigation arising out of such dispute shall be brought in the State of California, County of Los Angeles, in the district governing the City of Los Angeles.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by U.S. and international copyright laws.